Terms of service

OVERVIEW

Welcome to CHAELY! Throughout the site, the terms "we", "us" and "our" refer to CHAELY. CHAELY operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). CHAELY is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS

We make every effort to display as accurately as possible the colors and images of our products. However, we do not warrant that the quality of any products or services purchased will meet your expectations. Descriptions and pricing are subject to change without notice.

SECTION 3 - ORDERS AND CANCELLATIONS

When you place an order, you are making an offer to purchase. CHAELY reserves the right to accept or decline your order for any reason.

  • Cancellations: Please review your order carefully. Once an order is accepted and in transit, we are unable to accommodate cancellation or refund requests.

  • Returns: All purchases are subject to our Refund Policy. Please note that all sales are final except for defective or damaged items reported within 5 days of delivery.

SECTION 4 - PRICES AND BILLING

Prices for our products are subject to change without notice. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You represent and warrant that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only. Once we transfer products to the carrier, title and risk of loss passes to you. We are not liable for delays caused by carriers or customs processing.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services, including text, graphics, logos, and images, is the property of CHAELY or its licensors and is protected by intellectual property laws. You may use the Services for personal, non-commercial use only.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide access to third-party tools or links to third-party websites. We are not responsible for examining the content or accuracy of these third-party materials and shall have no liability arising from your use of them.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

CHAELY is powered by Shopify. You acknowledge that Shopify is not responsible for any aspect of sales between you and CHAELY, and you release Shopify from any liabilities arising from your transactions with us.

SECTION 9 - FEEDBACK AND REVIEWS

If you submit feedback or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display such content. We reserve the right to remove any content we deem objectionable.

SECTION 10 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon intellectual property rights; (c) to transmit viruses or malicious code; (d) to use any automated means (including AI tools or scrapers) to access the Services without permission.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND. IN NO CASE SHALL CHAELY OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

SECTION 12 - INDEMNIFICATION

You agree to indemnify and hold harmless CHAELY and Shopify from any claims or demands, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the jurisdiction where CHAELY is headquartered.

SECTION 14 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@chaely.com.

CHAELY Email: support@chaely.com
Business Address: 30 N. Gould St. #63128; Sheridan, WY 82801