Real-Time Updates
Follow Your Journey.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package using the following premium global logistics services:
- Standard & Express Shipping: Track via Korean Postal EMS for reliable government-backed delivery.
- Specialized Logistics: Track via CJ Logistics for efficient global distribution.
Locate Your Details
Find your Tracking Number in the shipping confirmation email sent to your registered address. If you haven't received it yet, your order may still be in the fulfillment process (usually 1–3 business days).
Order Handling: Please allow 1–3 business days for our team to carefully prepare and quality-check your premium items before dispatch.
Delivery Time: Typically takes 5–14 business days after shipment. Please note that exact delivery dates may vary depending on your destination country and local customs procedures.
Enter Information
Input your tracking number or order ID in the portal below to view the current location and estimated arrival of your curated selection.
Secure Shipment
CHAELY
- Activation Time: Please allow 24–48 hours for the tracking information to sync with the carrier's system after receiving your shipping notification.
- International Transit: For global orders, tracking updates may pause while the package is in transit between countries or undergoing customs clearance. This is a standard part of the logistics process.
- Secure Delivery: All CHAELY shipments are handled by premium carriers to ensure your products arrive in pristine condition.
